Home → EstiMate Version 1 → Error Messages & Behavioral Problems → Why cant I find a customer in the customer list?
3.153. Why cant I find a customer in the customer list?
Why can I see a customer when I click the book icon on a job or estimate but cant find it in the customer list?
This is due to customer names being entered into the customer database inconsistently. For best results, enter names with Upper and lower case letters. Entries in ALL CAPS
will be sorted to a different part of the list. If you examine your customer list carefully, you will find the entry that seems to be missing is simply in a different location.
About the only thing more user friendly than your creation, EstiMate, is you yourself. I enjoyed meeting you at the trade show in Atlanta and seeing you again in Atlantic City. I purchased my first estimating software program in 1985. It came on two five and a quarter inch floppies. I had to run it atop Lotus 123. It was not particularly user friendly. Your EstiMate program is such a pleasure to use. It is obviously a reflection of many hours of attention. Your personal concern for the industry is equally obvious. Pricing has long been perhaps our single most difficult daily challenge, and you are changing that. I look forward to recommending your program to anyone who is serious about improving their productivity and profitability. Customer service is becoming very rare in today's computerized environment. You are an exception! Thank you for being so. Sincerely, Bob Singleton President
-- Bob Singleton, Carolina Sign Company, Charlotte, North Carolina- EstiMate is perfect for:
- Sign estimating
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