Home → EstiMate Version 2 → Networking → Could not connect to network server.

9.2. Could not connect to network server.

Q:  I'm getting an error message every time I try to start EstiMate that says "Could not connect to network server.  Check if it is online and try again.  It is also possible that the server is built for an earlier version of EstiMate and needs to be updated, or you may need to open TCP port 16000 on the machine running the server.

 

A:  Normally this is just because the EstiMate Multi-User server is not running.

• To check to see if it's running look in the systems tray (by the computer clock).  You should see a networked computer icon with a blue or red dot on the screen (hovering over each icon with your cursor will show you the name of each application).  If you do not see the EstiMate Multi-User Server icon then you will need to launch the application.

 

 

 

 

To launch the EstiMate Multi-User Server:

• Click the Windows Start button > All Programs > EstiMate Multi-User Server > EstiMate Multi-User Server.

• The application will launch, and will be in the "running" state.  Depending on the options selected in the Multi-User Server settings the application may start "minimized" and go directly to the systems tray.

• If a window pops up showing "EstiMate Server (Running) then you can click the "X" in the upper right corner to send it to the systems tray.

• If you see the Multi-User Server in the systems tray, but it has a "red" dot on it right click on the icon and select "Start Server". 

 

Connecting to the Multi-User Server from EstiMate:

• Now that the Multi-User Server is running you should be able to connect to it from EstiMate.  If EstiMate is not currently running then launch it now.  When EstiMate opens it will either connect automatically to the Multi-User Server (if this was the last thing it was connected to), or you will have to connect to it manually.

• If it connects automatically you should see (Multi-User Mode) displayed at the top of the screen when EstiMate opens. 

• If you have to connect to it manually then on the connect screen in EstiMate you should see a section called "Multi-User Server Connection".  At the top of this section you should see "EstiMate Server@"computer IP address" (e.g. 192.168.?.?) next to "Server to connect to".  If you do not see the IP address click the "Rescan Network" button.  You should now see the "EstiMate Server@192.168.?.?".  Click the "Connect to selected server" button, and EstiMate will connect to the Multi-User Server. 

 

 

 

 

 

 

 

Note:  Even after you start the Multi-User Server EstiMate might start up in "Single User Mode" if the last database you opened was opened "locally". and not through the Multi-User Server.  If this happens simply click the EstiMate icon in the upper left, and select "Close Database".  Now you will be back at the "Connect" screen, and you can click "Connect to selected server" to get connected to the Multi-User Server.