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9.1. I can't e-mail a quote out of EstiMate.

Q:  I'm trying to e-mail a quote out of EstiMate, but when I click the Email button in EstiMate nothing happens.  What do I need to do to get EstiMate to e-mail my quote?

 

A:  The first thing to be aware of is that EstiMate will only work with "stand-alone" e-mail clients like Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Sea Monkey, etc..  It will not work with web mail like Yahoo, Hotmail, or Gmail (unless you have configured one of the above "stand-alone" clients to retrieve e-mail from one of these services using POP or IMAP). 

There are a few possible reasons why EstiMate might not launch your e-mail client.  These reasons, and the solutions can vary slightly depending on which e-mail client you are using. 

The first thing to do is check and see if the e-mail client you want to use is set as the default e-mail client under Windows.

To check/change the default e-mail client:

• Click Start > Control Panel > Internet Options, and then click the "Programs" tab.

• Under the "Internet Programs" section make sure "E-mail" is set to the e-mail client you want to use.

• If you made any changes to the "E-mail" field click "Apply", and "OK".

• Restart EstiMate, and try e-mailing your quote again.

This will normally solve the problem if you needed to switch the default from something like AOL, Hotmail, or MSN to Office Outlook, or Outlook Express.  If your e-mail client is Thunderbird or Sea Monkey then it is usually more effective if you make the change directly from the e-mail client. 

To set Mozilla Thunderbird as the default e-mail client: 

• Open Thunderbird, and click Tools > Options. 

• In the Options window click on the General tab, and under System Settings check the box that says "Always check to see if Thunderbird is the default mail client on startup".

• Click the "Check Now" button, make sure the "E-Mail" box is checked, and click "OK".

• Restart EstiMate, and try e-mailing your quote again.

These directions should also work for Sea Monkey. 

 

If you are still unable to e-mail a quote then it is possible you may be missing a key value in the Windows Registry.  This key is for a protocol called MAPI.  MAPI stands for Messaging Application Programming Interface, and is what allows EstiMate to "talk" to your e-mail client.

To check this follow the procedure below.  (NOTE:  There is one additional step for Windows 7 users).

**The following instructions may require you to make changes to the Windows registry. You should always use caution when editing the registry and never make changes other then those outlined in the instructions. User assumes all risk**

This procedure is to check and see if you have the use of MAPI (Messaging Application Programming Interface) enabled, and if not, how to enable it.

• Open the Windows registry. Start > Run > type "regedit" w/o the quotes.

• On the left click the "+" next to My Computer > HKEY_LOCAL_MACHINE > Software > Microsoft, and then click on the folder called Windows Messaging Subsystem.

• After you've clicked on the Windows Messaging Subsystem folder look at the right side of the screen for an entry called MAPI. If you do not see an entry just called MAPI then this is most likely why you can not e-mail out of EstiMate.

• If MAPI is not there, click Edit > New > String Value. When the new string appears on the right side of the screen type in the name MAPI. Next double click on this string and change the value to 1, and click OK.

Additional:  Windows 7 users may also need to add a second String Value called "InstallCmd".

If you don't see InstallCmd then again click Edit > New > String Value.  When the new string appears on the right side of the screen type in the name InstallCmd.  Next double click on this string and type in (or copy it from here) the value "rundll32 setupapi,InstallHinfSection MSMAIL 132 msmail.inf" (w/o the quotes), and click OK.

• Close the registry editor.

• Restart EstiMate.

That's it. With this necessary string now in place you should be able to e-mail out of EstiMate.  If you are still unable to e-mail a quote then it's possible the e-mail client you are using does not support MAPI, and you may have to choose a different e-mail client.