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HomeEstiMate Version 2QuickBooks LinkI'm getting error messages when trying to export transactions to QuickBooks.

8.7. I'm getting error messages when trying to export transactions to QuickBooks.

Q:  I'm getting an error message when I try to export my transactions to QuickBooks.  The error message says:

"Failed to add customer Customer Name to QuickBooks: 511: The QBRequestId has been used previously for another request. Please use a different Id." 

Followed by:

"Failed to add invoice 731 to QuickBooks: 808: There is an invalid reference to QuickBooks Customer "Customer Name" in the Invoice.  QuickBooks error message: The specified name is either invalid or of the wrong type."

What can I do to get my transactions to export correctly?

 

A:  When you get an error message that has the numbers 511 and 808 and/or that says "The QBRequestId has been used previously for another request" then the problem is that QuickBooks is trying to use the same "Token" it used for your last/previous export.  The solution can be 1 of 2 things - 1.  You can restart both QuickBooks and EstiMate and then try the export again, or 2.  If that doesn't fix it then reboot your computer and that will correct the problem.

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