Home → EstiMate Version 2 → QuickBooks Link → I'm getting error messages when trying to export transactions to QuickBooks.
Q: I'm getting an error message when I try to export my transactions to QuickBooks. The error message says:
"Failed to add customer Customer Name to QuickBooks: 511: The QBRequestId has been used previously for another request. Please use a different Id."
Followed by:
"Failed to add invoice 731 to QuickBooks: 808: There is an invalid reference to QuickBooks Customer "Customer Name" in the Invoice. QuickBooks error message: The specified name is either invalid or of the wrong type."
What can I do to get my transactions to export correctly?
A: When you get an error message that has the numbers 511 and 808 and/or that says "The QBRequestId has been used previously for another request" then the problem is that QuickBooks is trying to use the same "Token" it used for your last/previous export. The solution can be 1 of 2 things - 1. You can restart both QuickBooks and EstiMate and then try the export again, or 2. If that doesn't fix it then reboot your computer and that will correct the problem.