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HomeEstiMate Version 2Known IssuesLine item Description is not "sticking" - It keeps reverting back to the "Auto" description.

1.9. Line item Description is not "sticking" - It keeps reverting back to the "Auto" description.

Q:  I usually enter my own descriptions into the "Description" field of a plugin, but lately when I go back in to edit that line item the description has changed back to the original/default, and the "Auto" box is again checked.  How do I keep it from changing?

 

A:  We recently made some changes to that area of EstiMate because it was causing some confusion the way it was.  It's less confusing now, but unfortunately now it's not working correctly.  We are aware of this issue and we hope to have this fixed just as soon as possible. 

You can still un-check the "Auto" box, and add your own description, but if you then have to go back into that line item/plugin from the job or estimate screen it will change your description back to the default and the "Auto" box will again be checked. 

Another thing you can do is to enter the description directly into the "Description" filed of a line item on the job or estimate screen.  Doing this will automatically un-check the "Auto" box in the plugin and fill in with your description.  You will then be able to go into that line itme/plugin and the description will stay the same, BUT ONLY THAT ONE TIME.  If you click OK, but then have to go back in to that line item again the description will default back to "Auto". 

 

We apologize for any inconvenience this may cause, and we hope to have this issue corrected very soon. 

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