Home → EstiMate Version 2 → Known Issues → TEMboHardNumbers Error

1.6. TEMboHardNumbers Error

Q:  When I try to open a few select jobs and estimates I get and error message that reads:  "Invalid object class TchpboSalesTax in attribute TInstantPart('HardNumbers').  Required class TEMboHardNumbers".  How can I fix this issue?

 

A:  This issue has been fixed in the current version of EstiMate.  Please download the latest version of EstiMate (and the Multi-User Server if applicable) from here:

 

EstiMate Update Page

 

To fix the "TEMboHardNumbers Error":

 

After you've updated the Multi-User Server (if you use this part of the software), and all of your EstiMate stations you can go ahead and open EstiMate on one of your computers.

 

The first thing you will want to do in EstiMate is to make a backup.  To do this click on the "Configure And Manage" tab, followed by the "Backup/Restore Data Files" button.  On the next window click the "Backup" button.  In the "Save As" dialog window choose somewhere to save the backup, and at the bottom be sure and give it a filename (e.g. EstiMateBackup12-10-08), and click "Save".  (NOTE: Please do not proceed until you've made a backup).
 

Once you've made a backup you can begin repairing the issue with the EstiMate Health Check utility.

• 
  The first thing you will need to do is to go into Single User Mode.  Click the "blue" EstiMate icon in the upper left, and select "Switch To Single User Mode" (you only need to do this if you use the EstiMate Multi-User Server, otherwise just skip to the next step).
• To start the EstiMate Health Check hold the "Shift" key on your keyboard down, and again click the "blue" EstiMate icon in the upper left.
• Select "EstiMate Health Check" from the menu.
• When the EstiMate Health Check screen appears click on the "TEMboHardNumbers Error" tab.
• Click the "Click Here To Preform This Repair" button.
• EstiMate will go through and fix any jobs/estimate affected by this error.
• Make note of the jobs/estimates that have been repaired, so that you can check them later.
• Click the "OK" button to close the EstiMate Health Check window. 

The issue should now be resolved.  You can connect the rest of your EstiMate stations, and continue working.