Home → EstiMate Version 2 → General → Importing my EstiMate 1 data into EstiMate 2 keeps failing.

2.35. Importing my EstiMate 1 data into EstiMate 2 keeps failing.

Q:  When I try to import my EstiMate 1 data into EstiMate 2 I keep getting error messages and the import never finishes.  What can I do to fix this, and get all of my EstiMate 1 data imported into EstiMate 2.

 

A:  There can be several reasons why your EstiMate 1 data didn't fully import into EstiMate 2, and there can be just as many error messages indicating why.  Basically if your EstiMate 1 software isn't working correctly the import will most likely fail, and so any issues with EstiMate 1 will need to be addressed before you try the import process again.  There may also be cases when your EstiMate 1 software seems to be fine, but the import process still does not complete properly.  In most all cases EstiMate 2 will report an error which will usually tell you exactly what the issue or offending file in EstiMate 1 is.

 

To begin troubleshooting these issues:

1.  Write down, copy, or take a screenshot of the error message your received in EstiMate 2 during the import process.

2.  Close out of the import screen, and exit out of EstiMate 2.

3.  Open EstiMate 1 on this same machine, and make sure EstiMate 1 isn't open on any other machines.

4.  When EstiMate 1 opens make sure that it's version number 1.98 or greater.

5.  Click on "Management" > "Repair/Maintain Data Files", and then click the "Verify and Rebuild Your Data Files" button, and close when it's finished.

6.  Close EstiMate 1 and make sure it doesn't crash, or give you any error messages.

7.  If you didn't encounter any issue when closing EstiMate 1, open EstiMate 2 and try the import again.

The main issue you might encounter while importing you data is and error that says "Directory is controlled by other .net files".  The procedure above should correct this issue.  If it doesn't then this is what you will need to do.

 

1.  Again verify that no copies of EstiMate 1 are running anywhere on your network.

2.  Click "Start" > "Search", and select "All files and folders".  Make sure that the search is looking in your "Local Hard Drives" (usually C:), and type "dox" (w/o the quotes) into the search field, and click the search button.

3.  The 3 files we are looking for are "Paradox.lck", "Pdoxusrs.lck", and "Pdoxusrs.net".  If any of these files come up, delete them (and only them)

4.  Make sure the search has completed before you exit out of it, and make sure you've deleted any and all of the "Paradox", and "Pdoxusrs" files.

5.  Open EstiMate 2 and try the import again, and it should work.

 

The other issue you might encounter if you've had EstiMate 1 for many years is that there may be missing files in EstiMate 1.  During the import into EstiMate to you may receive a message that says "File Does Not Exist".  It might be for example that you never purchased the Wide Format plugin for EstiMate 1, and so you are missing some of those database files, but now EstiMate 2 is looking for those files.  In the error message on the import screen it will tell you exactly what files are missing (e.g. C:\Program Files\EstiMate\Data\threads.db).  You will need to call or email us with this information (the missing file names), and we will send those to you with instruction on how to get them in place.  Once you've added all of the missing files to your EstiMate 1 data folder you should be able to import all of your data into EstiMate 2.