We are very excited to announce the new EstiMate Software Customer Service Channel on GetSatisfaction.com!

For many years we have offered the EstiMate Cafe discussion group as a place for customers and friends to get together and discuss EstiMate support issues, ask how-to questions, and connect with each other.  We’ve tried forum software of all different stripes, and ultimately have found that they are mostly cumbersome to use and don’t really provide the tools we’d like to offer.

Enter Get Satisfaction!

Get Satisfaction does exactly what we believe any company support site should do – it provides a customer-driven support experience that puts the you firmly in control of your support experience.  Check out their Company-Customer Pact for an example of what I am talking about.  These are values I can believe in, and the way I’ve always tried to run EstiMate.

What About The Cafe?

The EstiMate Cafe has officially been archived here.  All the posts are now read-only, and new inquiries should be directed to our Get Satisfaction Channel.

Come On Over And Join In The Conversation!

As I write this post, the only item in our Get Satisfaction Channel is my announcement.  Come on over and help get the community started – I look forward to seeing you there!